CULTURE

MISSION:

Empower people to take control of their fitness and fully enjoy the life they have built.

CORE VALUES:

1) Be More
  • Your story is your superpower. 

    • Do: Use your past to lead others through their present.

    • Don’t: Avoid vulnerability because it’s uncomfortable.

    • Examples:

      • Telling a client about how you have struggled in your own life to help them feel like they are not alone.

      • Talking about what worked and what didn’t when you were working through a challenge that was similar to thiers.

  • Have a growth mindset

    • Do: Look for ways to improve your strengths & weaknesses

    • Don’t: Be content with “good enough”

    • Examples: 

      • When you don’t know something, look it up. 

      • Read books that help you develop a needed skill or just overall make you a better person

      • “Your income seldom exceeds your personal development.” - Jim Rohn

  • Stay out of “the box”. 

    • Do: Act from a place of empathy.

    • Don’t: Thinking that someone else is the problem.

    • Examples:

      • Asking yourself: “Why would a reasonable, rational, decent person do that?”

      • Having compassion for others.

2) Find a Way
  • Drive for clarity. 

    • Do: Dig until you understand the what AND the why. 

    • Don’t: Assume you know what others are thinking.

    • Examples:

      • Ask follow up questions until you are 100% clear on why you are doing what you are doing. 

      • Seek first to understand someone else’s position before trying to make them understand yours.

  • Take 100% responsibility for results

    • Do: Take ownership of your actions and results

    • Don’t: Blame others or your situation for setbacks

    • Examples:

      • If you make a mistake, apologize and move on

      • If a client is not getting results, ask yourself, what do I need to do to help this person? Am I asking the right questions? Am I holding them accountable? Do I know what they want and why it’s important?

      • Following through when you commit to do something

  • Find the lesson in failure

    • Do: Find the lesson in your failure and move forward.

    • Don’t: Avoid taking a risk because you might fail.

    • Examples:

      • When something goes wrong, take time to reflect on why it went wrong (what was the root cause) and what you can do to make sure it doesn’t happen again.

      • Trying out a new exercise, communication style, to see if you can get better results. 

3) Change Lives
  • COACH, don’t train. 

    • Do: Challenge our members to be their best in and out of the gym.

    • Don’t: Tell your clients what to do and blame them when they don’t comply.

    • Examples:

      • Asking questions to get to know your clients better.

      • Believing that your clients can and will reach their goals.

  • Add value.

    • Do: Find opportunities to go above and beyond for clients and make MINT the best part of someone's day.

    • Don’t: Do the minimum necessary to do your “job”.

    • Examples:

      • Picking up a clients clipboard if it falls off the hook

      • Asking if someone is okay when they look “off”

      • Participating and giving ideas in team meetings

  • It’s not about you. 

    • Do: Make decisions that support the mission and tribe.

    • Don’t: Act based on what only serves you. 

    • Examples:

      • Offering to help out when a fellow coach is sick

      • Stopping to ask how a fellow team mate is doing

      • Texting a client on the weekend just because you were thinking about them