Empower people to take control of their fitness and fully enjoy the life they have built.
1) Be More
Your story is your superpower.
Do: Use your past to lead others through their present.
Don’t: Avoid vulnerability because it’s uncomfortable.
Telling a client about how you have struggled in your own life to help them feel like they are not alone.
Talking about what worked and what didn’t when you were working through a challenge that was similar to thiers.
Have a growth mindset
Do: Look for ways to improve your strengths & weaknesses
Don’t: Be content with “good enough”
When you don’t know something, look it up.
Read books that help you develop a needed skill or just overall make you a better person
“Your income seldom exceeds your personal development.” - Jim Rohn
Stay out of “the box”.
Do: Act from a place of empathy.
Don’t: Thinking that someone else is the problem.
Asking yourself: “Why would a reasonable, rational, decent person do that?”
Having compassion for others.
2) Find a Way
Drive for clarity.
Do: Dig until you understand the what AND the why.
Don’t: Assume you know what others are thinking.
Ask follow up questions until you are 100% clear on why you are doing what you are doing.
Seek first to understand someone else’s position before trying to make them understand yours.
Take 100% responsibility for results
Do: Take ownership of your actions and results
Don’t: Blame others or your situation for setbacks
If you make a mistake, apologize and move on
If a client is not getting results, ask yourself, what do I need to do to help this person? Am I asking the right questions? Am I holding them accountable? Do I know what they want and why it’s important?
Following through when you commit to do something
Find the lesson in failure
Do: Find the lesson in your failure and move forward.
Don’t: Avoid taking a risk because you might fail.
When something goes wrong, take time to reflect on why it went wrong (what was the root cause) and what you can do to make sure it doesn’t happen again.
Trying out a new exercise, communication style, to see if you can get better results.
3) Change Lives
COACH, don’t train.
Do: Challenge our members to be their best in and out of the gym.
Don’t: Tell your clients what to do and blame them when they don’t comply.
Asking questions to get to know your clients better.
Believing that your clients can and will reach their goals.
Do: Find opportunities to go above and beyond for clients and make MINT the best part of someone's day.
Don’t: Do the minimum necessary to do your “job”.
Picking up a clients clipboard if it falls off the hook
Asking if someone is okay when they look “off”
Participating and giving ideas in team meetings
It’s not about you.
Do: Make decisions that support the mission and tribe.
Don’t: Act based on what only serves you.
Offering to help out when a fellow coach is sick
Stopping to ask how a fellow team mate is doing
Texting a client on the weekend just because you were thinking about them